TECHNICAL SUPPORT

Job description:
Installation operating system for all the hardware and the PC’s and adding this PC’s to the drug department system with the coordination of the IT department.
Installation of programs and its services required for the system for the drugs IT department.
Installation and preparation of scanners and printers.
Teaming all the users for the perfect system use as per the guidelines/directory/manual.
Working in the management for creating and managing the authorizing the users.
Doing all the management structure system and organization for the system.
Installation of all the programs and applications and doing all the technical support required.
Training all the employees in the branch.
To do administration, communication and documentation Management System with its components with drugs department offices and branches within a month from the day the work assignment is started.
To do administration, communication and documentation Management System with all components in the general office and internal office for 5 branches within 45 days after finishing 1st activity.
Documentation and report preparation monthly base and on required.
Requirements:
Minimum 3 years of experience on Technical Support and application installation, support PC’s ad its components.
Dealing with SQL scripts including programs writing and development.
Full knowledge of windows Operating System
Full knowledge in all of preparing web pages.
Quickly trouble shooting and recovery.
Minimum Diploma in Technical (IT)
Experience in Drivers
Experience in Windows group policies.