Account Manager

Function description:
As an Account Manager you will be responsible for the account management team in the appointed market, managing and motivating people in your team. You will be responsible for the account management of some of the hotels in the area. You create quantity and quality reports on results and performance for information support.

Main Responsibilities include, but are not limited to:
 Manage a team of Hotels Account Managers in the Saudi Arabia;
 Direct account management for hotels in an appointed region within Saudi Arabia;
 Responsible for area coverage;
 Support the agency strategy for hotel availability and supply within ;
 Promote the agency brand name and its online reservation services to hotels;
 Liaison person for hotels to contact when they have questions;
 Providing hotels with information and advice by mail and email, including follow-ups;
 Follow up on cancellations and evaluations;
 Accompany and train hotels on how to use the agency travel system extranet and rates & availability system;
 Support hotels with regards to the agency travel system;
 Inform hotels and advise on allotment, availability and supply;
 Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
 You will also need to be versatile and adapt quickly to the latest guidelines from the agency.

Required Skills:
 Fluent English & Arabic speaker and writer.
 Affinity/experience within e-travel and/or hotel/travel industry
 Pro-active, sense of responsibility, friendly and ability to work independently
 Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail
 Great face-to-face and telephone communication skills
 Team player, motivated and enjoys to work in e-travel and hospitality
 Business focused
 Positive attitude
 Valid driver’s license required
Education and Qualifications
• Bachelor’s degree.
• Prior 5 years of work experience in any travel related industry.

Personal Characteristics:
1. Flexibility and adaptability
2. Drive
3. Determination
4. Competitive spirit
5. High ethics
6. Ambitious
7. Reporting skills
8. 35 years old or younger
9. Creative
10. Smart
11. Neat