Commercial Operator (Medina) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS

الوصف الوظيفي
• Customer assistance, information and management in Stations.
• Customer queries and claims management regarding:
o Schedules and prices.
o Types of trains/Cabin.
o Fare conditions.
o Services on board the trains.
o Services in the stations.
o After-sales conditions, giving information to the customer on how to use the online form, facilitating the email address or the web page enabled for it and the procedures if requested.
o Others.
• Customer flows and access control management and supervision.
• Incident Management in Stations.
• Station Passenger assistance systems operation: PAS, PIS, AFC; etc.
• General customer service administration duties.
• Report on places and events both of local interest and related to the service.
• The Station Commercial Operator in charge of sales performs the operations with tickets at the Ticketing Desk mainly equipped with a Ticket Office Machine (TOM).
• At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the Station Commercial Operator in a face-to-face manner with the customer.
• Any other commercial and customer assistance tasks in the stations and/or on the trains.

المهارات
• Saudi Nationals only MALE & FEMALE
• Training for 2 Months (salary will be lower than original offered).
• Minimum equivalent of a High school degree
• Very good English level
• Juvenile
• Willing to work on shifts basis

تفاصيل الوظيفة
منطقة الوظيفة المدينه المنوره, المملكة العربية السعودية
قطاع الشركة النقل
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الخدمات المساندة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 12
الرقم المرجعي للوظيفة JB3781512
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأقصى: 5
منطقة الإقامة المدينه المنوره,المملكة العربية السعودية
الشهادة الثانوية العامة أو ما يعادلها
العمر الحد الأدنى: 20 الحد الأقصى: 35

https://www.bayt.com/ar/saudi-arabia/jobs/commercial-operator-medina-haramain-speed-train-project-spanish-co-only-saudis-3781512/