IT Technical Support PD

الوصف الوظيفي
To provide technical support within the helpdesk level on IT related issues encountered by the users of the company provided services enrolled under SLA.
Participation in providing training to customers as required.
To ensure that reported concerns are attended and resolved at soonest possible time. Otherwise, escalate and work with concerned system administrator/engineer to solve more advanced issues.
To be involved in the provisioning of projects that involve services offered by the company such as IT infrastructure deployment/expansion, providing of internet service, security solutions and other related services.
To gather data required for potential projects through site survey and research.
To complete tasks assigned by supervisor and/or system administrators.

المهارات
Excellent knowledge in configuring, installing and troubleshooting PC systems, Microsoft Windows XP/Vista/7/8 & 10, MS office applications, network configuration (wired and wireless).
Familiar with Remote Desktop and domain network environment.
Experience in using administrative tools and working knowledge of MS Active Directory, Microsoft Exchange, DNS, DHCP, TCP/IP, ISA Server.
Knowledge in microwave point to point link.
Knowledge in LAN equipment (e.g. Routers, switches, modems etc.)

Essential:
Bachelor of Science in Electronics and Communications Engineering.
تفاصيل الوظيفة
منطقة الوظيفة الخبر, المملكة العربية السعودية
قطاع الشركة تجارة السلع
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 0 الحد الأقصى: 3
منطقة الإقامة الخبر, المملكة العربية السعودية
الجنس ذكر
الشهادة دبلوم

https://www.bayt.com/ar/saudi-arabia/jobs/it-technical-support-pd-4500555/