Network Support Specialist

الوصف الوظيفي
•Responds to complex problems escalated by the help desk and/or Data Center Operations staff pertaining to firewall and network related hardware and software products supported by IT.
•Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems.
•Alerts clients and team members when a major problem is suspected. Performs recovery testing to confirm availability of system where outages have occurred.
•Interact and coordinate activities between vendors and MetLife related to network monitoring and troubleshooting.
•Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife.
•Support business or other division within the department to establish client/server & firewall requirements.
•Understands and can interpret network topology diagrams. Represents the organization in enterprise-wide meetings and in crisis management situations.

المهارات
•Network professional with 3+ years in managing, installation and delivery of AV solutions, digital signage and Network (LAN, WAN) solution.
•should be skilled manage system-level Wide Area Network and LANs with good understand and have expertise in TCP/IP and Network hardware.
•Should have hand on software installation and configuration including but not limited to OS.

تفاصيل الوظيفة
منطقة الوظيفة الخبر, المملكة العربية السعودية
قطاع الشركة تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/network-support-specialist-3813189/