|
||||||||||||||||||
الوصف الوظيفي -Handle support tickets escalated from first-line support and identify the root cause of problem areas within the applications and resolve them for proper operations. -Work with cross functional team including Process Automation, Engineering, Manufacturing, and Corporate Applications for optimization of systems to meet business integration requirements. -Work with other entities within IT and external service providers/vendors to ensure reliable systems operation with the latest system patches. -As required, monitor application and service performance to diagnose defects, weaknesses, or failures. -Design and deploy new solutions and implement enhancements to existing systems & applications. -Perform in-depth tests, including end-user reviews, for modified and new systems. -Create and maintain documentation related to systems implementation, configuration, operation, and support. -Provide technical training to system users. -Train and mentor newly hired peers by sharing technical & process knowledge & expertise. -Perform any job-related activities as requested by the immediate supervisor/manager. -Adhere to policies & procedures and security & safety regulations. المهارات https://www.bayt.com/ar/saudi-arabia/jobs/mom-engineer-i-4692412/ |
||||||||||||||||||