Area Manager

الوصف الوظيفي
Sales & Revenue Focus

Responsible to ensure stores in the area deliver their revenue targets, in his/her area.
Focusses on driving ATV, UPT, Footfall & Conversions by using Store Intelligence Reports, by working closely with SM
Drive ecommerce adoption, promote use of tools and tech to deliver planned targets, educate store teams.
Proactively plan for yearly activity calendar, work closely with marketing and VM teams to make it happen.
Implement promotions and concept campaigns to drive revenue and footfall. 
Take initiatives to drive B2B business in the area by corporate tie ups and local contracts.

Customer Focus

Ensures the stores teams are abled to deliver the customer promise (experience) in each store.
Ensures all staff complete required trainings to deliver on-the-job, track completion, work closely with Store Manager, Concept L&D;to make it happen.
Regularly analysis information and work with Store Managers to increase Net Promoter Score, Mystery shopping metrics and any other measure in place.
Continue to drive membership enrollment in stores and increase conversions in his/her stores. 
Review and address critical customer complaints and manage customer recovery by engaging directly where needed.
Store staff leverage online tools in stores to showcase out-of-stock products, extended ranges and online exclusive products.
Ensure stores layout and merchandize meet concept standards and provide right customer experience.
Maintain store standards and create a vibrant, positive store environment to attract and serve customers

المهارات
Graduate & Above degree in any domain
Arabic – Speaking (advantage), English- Advance high (Read, write, and speak)
Min 3 – 5 yrs management experience in leading multiple teams, managing operations and delivering results
Preferably strong retailer or someone with sales operation experience
Proficient in using contemporary tools & technology
Proficient in basic MS office & standardized retail ERP systems

تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 10
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي

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