Store Manager
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الوصف الوظيفي Key Accountabilities: Process • Implements all store processes and Scores satisfactorily in Compliance Checks & Audits. • Complies with Safety and Security norms and meets local legal requirements. • Works with the Concept Teams in maintaining Concept merchandising guidelines. • Complies with all ORPOS / SIM / System Compliances. Financials • Proactively works with the store teams to achieve and exceed the Store Sales targets. • Analyses Business Reports to drive key actions for self and the store teams. • Aims to maximize the Average Transaction Value, Unit Per Transaction and conversion. • Responsible for minimizing Shrinkage, works on Stock Loss Action Plan. • Manages Controllable costs / expenses effectively. People • Responsible for managing performance for store staff by setting KPIs and tracking it periodically. • Coaches and gives development feedback to store teams, provides training support. • Creates a second line who is prepared to take up succession roles. • Delivers Company Code of Conduct and People Processes. Customer • Lead by example and makes sure he and the store teams deliver excellent Customer service. • Attends to customer queries and complaints and prioritizes escalations keeping in mind – Customer Comes First. • Continues to expand the Shukran Loyalty Customer base. المهارات تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/store-manager-4454016/ |
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