Collector
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الوصف الوظيفي 1. Receives requests from Branch Accountant in a daily manner; follows the issuance of the claims at the beginning of each month. 2. Receives and sorts claims from Branch Accountant at the beginning of each month; reviews requests and matching them with claims; follow-up customers and verifies customer’s signature. 3. Distribution of the claims included with account statements for customers; maintains copy of claims for follow up. 4. Maintains daily visits to different customers with minimum of eight visits daily. 5. Maintains daily reports on collection procedure for submission to Collecting Manager to follow-up and solve any problems in coordination with Accounts Receivable Manager. 6. Advises customers about the necessary actions and strategies for debt repayment and takes action with customers who don’t pay on time. 7. Provides matches of customer balances by the end of each month for submission to Branch Accountant. 8. Performs various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. 9. Makes follow-up visits to customers on monthly basis with minimum of three visits/Month. 10. Maintains reports about the customers who did not pay, explaining the causes of nonpayment. المهارات Knowledge: 1. Knowledge of customer service concepts. 2. Knowledge of administrative and clerical procedures and Computer programs such as Word & EXCEL, managing files and records. 3. Knowledge of collection procedures and accounting principles. Skills: Good in spoken and written both English and Arabic. Communication & Negotiation Skills. Territory Management (Covering his area). Time managing skills. Abilities: Ability to communicate clearly in person or on the phone and establish/ maintain cooperative relationships with customers. Ability to organize and prioritize tasks effectively. Ability to read, understand and follow oral written instructions. Ability to achieve his target on time. Ability to make a large number of visits/day. Ability to work under pressure. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/collector-4303433/ |
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