الوصف الوظيفي
Establishing and maintaining good customer relations.
Schedules service and repair appointments.
Receiving vehicles.
Advising customers (checking and diagnosing vehicles with test equipment, returning of valuables left in the car, documenting of body/paint damages in presence of customer,
Issuing of detailed receiving forms using standard text and flat rates.
Fixing of deadline for completion of work and method of payment.
.Advising customers concerning vehicles maintenance, accessories and technical problems.
Following up in with progress of repairs in conjunction with the workshop staff involved.
Continuous update of the reports
Acting proactively with customers to check their requirements or if any complaints are existed
Archiving work orders future reference, Invoices & other relate d documents for.
المهارات
Education & / or Field of Expertise: Mechanical Engineering is preferred.
Problem solving skills with customers and his colleagues.
Attention to details
Mechanical Knowledge (experience in commercial vehicles and customers issue is a plus point).
Outstanding skills in Microsoft office in all applications related to day to day operations, especially Excel.
Positive attitude and good conduct & manners with colleagues and customers
Years of Experience in the same role min 3 years.
Speaking Arabic and English
Technical background of Truck & Bus is advantageable
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 3
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
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