General Manager – Sales & Marketing
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الوصف الوظيفي To Lead and direct all Mitsubishi sales and marketing strategies and Operational by adhering to the company mission, vision and values as well as drive criteria’s in focus. Improve our Market Share and net profit margin; through planning, developing, Diversifying all sales and marketing channels by executing, implementing & Formulating the overall capacity of sales and marketing to insure that sales & Marketing operations are monitored/ applied as Standard Operating Procedures. Responsible for the achievement of Mitsubishi sales & marketing goals by directing sales and marketing teams to achieve targets as required by Management. Responsible for supporting Branch Managers in Sales performance. Key Activities & Responsibilities - Assume the responsibility for contributing to the achievement of revenue, profit, unit sales and customer satisfaction through effective sales process management, increase customer retention and efficient distribution plans Kingdom wise. - Insure achievements are pre-determined by defining and preparing business plans to meet operational targets that determined by Management. - Recommend incentive schemes and ensure implementation of the selected schemes across the network to maintain team’s commitment in delivering results. - Monitor the performance of Sales and marketing team vs. targets and standards and work with managers to take corrective measures as necessary. - Ensure that sales and marketing activities are carried out as per the company’s policies and procedures through effective communication and monitoring. - Plan Sales and marketing operational budgets and cascade need to know information through regular management meetings and communication tools to ensure the branches’ performance are aligned with set parameters. - Lead and collaborate cross-functional teams within sales and marketing division by operational performance audit to facilitate annual revenue achievement. - Liaise with other departments’ heads to assist and support the implementation of Campaigns through active participation of undertakings teams. - Manage high level customer escalations or issues arising out of transactional situations by promoting Customer first philosophy to ensure CSI is met. - Conduct individual Performance review discussion with the subordinates, whenever applicable, to establish individual development and Performance Review Awareness. - Continuously monitor and evaluate marketing achievements by promoting activities as well as adjustments to business needs & sales strategies to achieve set targets. - Responsible to evaluate the performance of the sales operations through enhancing and re-allocating resources to improve overall results, in conjunction with channels managers. المهارات Education: Minimum – Bachelor’s Degree Sales and marketing or equivalent. Certifications: Six Sigma – Balanced scorecard or equivalent diploma. Experience: 10+ years experience sales and marketing automotive background 7+ in the same level. Job Related Skills Time Management: Managing one’s own time and the time of others. Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. Monitoring: Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action. Problem-solving / decision-making: Understanding the implications of new information for both current and future. Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations. Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Alertness and Problem Solving Skill: Good Judgment Skills and Decision Making, Social Perceptiveness. Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Sales Related Skills: Persuasive, Able to deal with stress, patient, persistent. Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and managing people and resources. Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration, sales techniques, and sales control systems. Personnel and Human Resources: Knowledge of principles and procedures for personnel, Manpower planning, recruitment, Performance, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems Financial and Accounting: Knowledge of Accounting and Financial principles and procedures including budgeting. English Language: Advanced verbal & written skills. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/general-manager-sales-marketing-4208948/ |
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