LEAD BARISTA / Supervisor

الوصف الوظيفي
JOB SUMMARY: Ensures that service and store standards are met by providing customers with prompt and friendly service, quality beverages and products. As a ‘lead worker’, supports store management in ensuring daily operating procedures are followed by all partners during shift. KEY DUTIES AND RESPONSIBILITIES includes Customer Service:
Welcomes and connects with customers.
Determines customer needs and suggests appropriate product.
Offers customers demonstrations and samples of product, encouraging customer interaction
Quality Beverages:
Prepares beverages, food to the standard.
Follows health, safety guidelines for all products and service.
Store Operations:
Follows, and takes a lead in directing others to follow, policy and procedure for operational flows at each station, and in applying standards for merchandising stock rotation and storing of all products.
Performs and directs others to complete cleaning tasks in accordance with duty rotas and cleaning schedules.
Places orders to assist shift operators.
Assists in staff scheduling and in adjusting staffing to meet trading requirements/patterns.
Profitability
Follows, and guides others in following cash handling procedures and till point policies.
Follows inventory stocking and recording guidelines.
Contributes to store goals for increasing sales and improving profits.
Assists store management with accounting and banking responsibilities.
Records and is accountable for store funds while running a shift.
People Development
Acts as a role model, providing guidance and training to store partners on all performance expectations in manual.
Ensures partners adhere to beverage and rest break requirements.
Demonstrates and ensures all policies and procedures are followed.
Communicates store and partner concerns to store management
المهارات
ROLE REQUIREMENTS:
Philippen and Indian nationality with transferable iqama
Effective oral communication skills
Ability to direct the work of others
Strong interpersonal skills
Knowledge: List the professional /academic/ general qualifications required for the role and outline any specialist knowledge required to undertake the role. High School/Undergraduate Level Minimum of 1 year’s customer service experience in a retail or restaurant environment COMPETENCY
Leadership
Motivates Others
Customer Understanding
Results Focus
Awareness
Self Confidence
Ethics & Integrity
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1
منطقة الإقامة جدة,المملكة العربية السعودية
الجنس ذكر
الشهادة دبلوم

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/lead-barista-supervisor-4052270/