Parts Counter Specialist

الوصف الوظيفي
To coordinate and operate the parts counter tasks in an efficient manner while maintaining a professional image.
To ensure customer satisfaction in all transactions.
To assist in achieving annual budgeted sales.
Coordinate major accounts parts sales over the counter, including IODC.
Coordinate major projects parts requirements over the counter.
Train subordinates on customer service techniques while leading with an exemplary high standard of customer satisfaction.
Assist the Parts Counter Supervisor in dealing with customer complaints.
Report any potential service sales, especially major overhauls to the Parts Counter Supervisor/Parts Operations Manager in the same day.
Report information about new customer projects and machine population to the Parts Counter Supervisor and pass it on to the PSSM.
Officiate Parts Counter Supervisor position in his absence.
Assess customers’ inquiries in order to determine the required part numbers and quantities along with the customer number and the equipments details.
Communicate to customers any changes in parts’ availability.
Communicate to customers back-orders’ updates.
Follow-up with F&A;on credit approvals.
Report all lost sales to the Parts Counter Supervisor/Parts Operations Manager in the same day.
Report any abnormal demands.
المهارات
High school graduate. Preferably with a college degree.
Minimum of 3 years work experience in the same field.  Experience in a CAT dealership is an advantage.
Candidate is required to have transferable iqama
Fluent in English. Arabic is an advantage.
PC literacy is essential.
Ability to communicate with customers at all levels.
Ability to work independently and withstand pressure.
Ability to handle difficult situations and resolve conflicts.
Ability to communicate information clearly and professionally.
General knowledge of construction machinery and methodology.
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة جدة,المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 25 الحد الأقصى: 40

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/parts-counter-specialist-4095915/