Customer Service - night shift

الوصف الوظيفي
Front desk A&D;sales consultant who will meet walk-in clients being designers, consultants, residence owners, developers, etc.
A customer-oriented service representative to act and provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.
•Effectively manage incoming calls
•Generate sales leads.
•Identify and assess customers’ needs to achieve satisfaction.
•Interactive communication
•Provide accurate, valid and complete information
•Meet personal/team sales targets and call handling quotas
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
•Keep records of customer interactions, process customer accounts and file documents
•Follow communication procedures, guidelines and policies.
المهارات
ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE
•Bachelor’s Degree or Diploma
• Bilingual Preferred
• Proven customer support experience
•Track record of over-achieving quota
•Familiarity with CRM systems and practices.
CORE COMPETENCIES
•Customer orientation and ability to adapt/respond to different types of characters
•Excellent communication and presentation skills
•Ability to multi-task, priorities, and manage time effectively
•Strong phone contact handling skills and active listening.
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة الصناعات الثقيلة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/customer-service-night-shift-3889011/