الوصف الوظيفي
Build and improve relationships with customers, key suppliers and partners.
Review company practices to ensure clients get maximum satisfaction from their purchases.
Identify potential opportunities and inform the sales team to follow up.
Educate and inform clients about the company’s products, services and special offers.
Attend to client complaints and resolve issues promptly.
Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
Work with internal departments to ensure company meets clients’ expectations.
Oversee customer relationship management system.
المهارات
Intuitive to customers needs
Strong communication and interpersonal skills and the ability to build and maintain relationships
A background in customer service or sales is a plus
Must understand customer relationship management (CRM)
Strategic thinker and ability to analyze and solve problems quickly
Ability to work well with others and lead a team
Knowledge of math and numbers
Attentive to detail and organized
Must be self-motivated, flexible and able to manage several jobs at one time
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة الخدمات المالية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي
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