الوصف الوظيفي
Identify and assess customers’ needs to achieve satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
المهارات
Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Strong phone handling skills and active listening.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
منطقة الوظيفة الخبر, المملكة العربية السعودية
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 5
المرشح المفضل
المستوى المهني خريج جديد
منطقة الإقامة الشرقية, المملكة العربية السعودية
الشهادة الثانوية العامة أو ما يعادلها
Printable Page 
Report Advertisement