On-site service specialist

الوصف الوظيفي
Job Description SummaryAll resources, and logistics required to perform services and maintenance activities on customers’ site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description
Roles and Responsibilities

As Field Engineer –, you will:

· Perform on-site installation, Commissioning, refurbishment, Startup, Maintenance,

.TroubleShooting & Upgrading of synchronous and induction machines and excitation & AVR systems.

· Respond to requests for emergency repairs and services.

· Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer’s sites .

· Writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis.

· Provide leadership and technical direction to skilled labor performing work on customer sites.

· Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards.

· Prepare timely and accurate technical reports for customer records and a reference for future outages

Required Qualifications

Technical degree in Electrical/ Mechanical or correlated area by an accredited Educational Institution.
A minimum of 3 years of experience with maintenance and installation of electrical Machines.
Experience in customer relationship management and customer service.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
Knowledge of the office package (Excel, Word, Power Point, Internet).
Desired Characteristics

Strong oral and written communication skills.
Ability to document, plan, market, and execute programs.

Additional Information
Relocation Assistance Provided: Yes

تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد

https://www.bayt.com/ar/saudi-arabia/jobs/on-site-service-specialist-64800620/