Senior Communications Specialist
Job Code
30001099
Basic Function
Working under the general direction of the Manager of the Marketing & Communications Unit. Liaise with other internal and external communicators. Develop and innovate organization wide and outreach communications strategies. Consult with business leaders, project managers and subject matter experts to determine communication needs. Coordinate communication and change management activities with multiple partners across the business. Develop and implement strategic communication plans in support of HR programs, policies, and services.
Scope
Writes, edits, reviews and oversees release of internal communication documents and programs that support the organization. Edits and enhances internal communication materials, including newsletters and emails. Reviews and edits essential internal communications prior to dissemination to ensure accuracy, clarity, and appropriateness. Ensures that the organizational voice permeates messaging to employees and stakeholders. Coordinates internal communication efforts with those provided by others who focus on external communications (i.e., Medical Public Relations) Works closely with executive management team and departments to keep abreast of company developments and trends. May assist with the development and implementation of new and existing communication vehicles.
Principal Contacts
Internally, the specialist will be in contact with hospital staff and C-suite, externally with stakeholders. Externally the specialist may work with key opinion leaders or media contacts.
Principal Duties
• Counseling business leaders/project managers in best approaches to organizational communications (i.e. verbal, written, presentations).
• Writes articles on JHAH services, enhancements, operations and projects, often consulting with subject matter specialists.
• Writes special diversified stories, conducting interviews and researching subject matter to develop information, as necessary.
• Edits news items, features and columns written by staff or contributors by checking for errors; or as assigned edits material submitted by other departments intended for presentation or distribution both within and outside the JHAH community.
• Clears articles for publication by submitting draft to concerned members of management up to and including the Chief Executive Officer.
• Selects photographs to accompany news stories and features, considering possible Government, shareholder and public objection to pictures; writes captions.
• Originates material, updates/edits booklets and brochures used by JHAH departments as required. These include benefits pamphlets, recruitment brochures, training booklets and others.
• Keeps informed of JHAH and local projects and activity through personal contacts, the Partner Contribution Agreement updates, Highlights and HR, etc.,
Education
Master s degree in Communication, Public Relations, Journalism, Marketing, Technical/Professional writing, or a related field.
Experience
Must have over 10 years’ experience in journalism, media, communications or a relevant role within the healthcare sector
Certifications/Other requirements as applicable
• Must be highly proficient in written and spoken English, particularly as related to the requirements of Journalism.
• Perceptive in handling matters of a confidential nature; a working knowledge of media processes.
• Cultural awareness of local sensitivities so as to avoid controversy and offensiveness.
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