Consumer Electronics Technician

الوصف الوظيفي
Job Summary

Repairing and checking MECL products for repair with optimal quality, time, and cost to satisfy customer requirements; providing product performance feedback to SONY for continuous improvement.

Key Accountabilities (Responsibilities)

Repairing and checking MECL products brought by customers or at customer’s site for repair with optimal quality, time, and cost to satisfy customer requirements - As Needed
Providing product performance feedback to SONY for continuous improvement
Assisting staff at the reception section in handling customer inquiries and complaints and provide any assistance needed
Reporting to the direct supervisor about any inquiries needed to provide a better service for customers such as: technical assistance, spare parts…etc
Maintaining cleanliness and tidiness of service workshop, and ensuring packing and arranging tools and equipment’s after use
Coordinating with the Spare Parts Section to follow up on providing the area with the needed spare parts – As Needed
Providing relevant information and and basic product usage instruction to the customers during their visit to the customer’s site.
Handling cash for Chargeable services until it is turned over to the authorized person in the Service Center.
Making pick-up and/or delivery of the customer set when necessary.
المهارات
3 years in service operations or related field.
Commitment & Responsibility
Good command of both Arabic and English
Technical knowledge
Personal Development
Communication and Interpersonal Skills
Coordination Skills
Problem Solving
Time Management
Learning ability
Cost & Quality awareness
Analytical thinking
Service quality and user satisfaction oriented
Customer Satisfaction
Timely accomplishment of tasks

تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة تجارة السلع
طبيعة عمل الشركة غير محدد
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 5
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 20
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
العمر الحد الأدنى: 18 الحد الأقصى: 55

https://www.bayt.com/ar/saudi-arabia/jobs/consumer-electronics-technician-4454817/