كاتب وحدة

الوصف الوظيفي
Duties and Responsibilities

Performs his/her duties and tasks as per Hospital Policy and Agreement on Profession Code of Conduct.
Actively participates in all quality and performance improvement activities within the department/service and within the hospital as per Quality Improvement and Patient Safety Plan.
Actively participates in all the education requirement and activities as per the Hospital Education Program.
Performs other applicable tasks and duties assigned within the scope of practice and employment contract.
Maintains calm disposition in times of crisis or extreme pressure of work.
Demonstrates self-motivation and organization.
Maintains confidentiality of all patient/staff communication.
Assist with staff orientation to the unit.
Participates in staff meetings and unit projects.
Floats to other units as requested.
Maintains flexible rostering abilities.
Maintains a clean and tidy work environment,
Makes suggestions/implement process improvements in daily work.
Participates in unit continues quality improvement (CQI) projects as required.
Participates in ongoing customer service training ad continuing education.
Demonstrates efficiency in receiving and directing messages appropriately.
Demonstrates telephone etiquette that’s includes a clear voice and courteous responses.
Demonstrates cultural sensitivity with customers.
Performs additional duties as specified by Head Nurse or Charge Nurse.
Demonstrates ability to prioritize tasks ensuring effective functioning of the unit,
Maintains patient files correct order to Medical Records guidelines/Joint Commission Internal Accreditation (JCIA) standards.
Sends/receives faxes, photocopies.
Interprets English to Arabic and vice versa.
Assists the physician in obtaining treatment or operative consent by interpreting.
Assists medical and nursing staff in speaking with patients in obtaining with admission history and physical examination.
Interprets medical/nursing instructions to patients and their families.
Assists the nurse with discharge procedure.
Demonstrates efficiency on the Hospital Information System (HIS).
Prepares admission packets.
Maintains the nurse’s station and the unit in an orderly condition.
Communicates with staff, patients, families and visitors in a professional and sensitive manner.
Updates and maintains daily staffing sheets accurately.
Delivers and collects various reports, supplies and equipment from other areas of the hospital.
Schedules follow up appointments as requested by the physician.
Maintains/orders unit stationery/forms in conjunction with the Head Nurse.
Maintains a supply of pre-collated patient documentation.
Files all patient reports accurately and in a timely manner.
Ensures all patient files are not open on the desk/table tops and ensures patient confidentiality at all times.
Coordinates clerical portion of patient admission and discharge.
Demonstrates cooperation, coordination, and respect among individuals/departments in order to provide excellent customer service (internal and external).
Escorts patients to other departments as needed.Actively participates in encouraging patients to complete patient satisfaction surveys
Responds promptly and positively to patients, families in a respectful, courteous and confidential manner.
Gives report to oncoming Unit Clerk (UC)
Communicates important information appropriately.

المهارات

English/Arabic proficiency essentials.

Computer literacy — can work with Word and PowerPoint and able to design graphs for statistical purposes.

Medical terminology/or exposure to medical environment.

Customer service skills/experience.

Education

ثانوية عامة مع خبرة عملية في نفس المجال

تفاصيل الوظيفة
منطقة الوظيفة الشرقية, المملكة العربية السعودية
قطاع الشركة الإدارة العامة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي إدارية
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة

https://www.bayt.com/ar/saudi-arabia/jobs/كاتب-وحدة-4407393/