2nd Level Operations - RAN, Transmission

الوصف الوظيفي
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing.

Responsibilities:

You will help with Assurance support activities

Incident management

You will assist with Problem management

System administration

And you will work with Billing operations

المهارات
Bachelor level, in engineering (IT, Telecom).

Good understanding of different radio KPIs

Handling abnormal KPI’s degradation

Handling all costumer requests.

Knowledge of Managed Service telecom operations practice

Knowledge sharing and collaboration skills

English skills

Delivering results & meeting customer expectations

Analyzing

Working with people

Creating & innovating

Applying expertise & technology

تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة

https://www.bayt.com/ar/saudi-arabia/jobs/2nd-level-operations-ran-transmission-4388030/