الوصف الوظيفي
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing.
Responsibilities:
You will help with Assurance support activities
Incident management
You will assist with Problem management
System administration
And you will work with Billing operations
المهارات
Bachelor level, in engineering (IT, Telecom).
Good understanding of different radio KPIs
Handling abnormal KPI’s degradation
Handling all costumer requests.
Knowledge of Managed Service telecom operations practice
Knowledge sharing and collaboration skills
English skills
Delivering results & meeting customer expectations
Analyzing
Working with people
Creating & innovating
Applying expertise & technology
تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
المرشح المفضل
المستوى المهني مبتدئ الخبرة
https://www.bayt.com/ar/saudi-arabia/jobs/2nd-level-operations-5g-ran-4388021/
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