Delivery Assurance Manager

الوصف الوظيفي
· Coordinate teams to deliver high quality of services to clients on time and budget

· Monitors the execution of set plans

· Manage the performance of Delivery Assurance Lead and Ground Operations Agents

· Conduct field inspections to ensure the quality standards are well implemented throughout the project

· Manage and consolidate monthly inspections report and review findings with the Delivery Manager

· Comply with the health & Safety instructions and implement of group policies, procedures and instructions

· Collaborate with LDSC Manager to exchange best practice in fleet management and utilization or resources

· Implement work standards, plans and procedures for operational optimization

· Identify trends that potentially improve the operation and implement upon Delivery Manager approval

· Communicate any business opportunities to the Delivery Manager

· Maintain contact with all stakeholders related to serving the operation (Municipalities, auditors, etc)

· Forecast customer service delivery issues and communicate with internal and external stakeholders

· Validate the delivery schedule as required and communicate any change to delivery date with the customer accordingly

· Report and gives recommendations to the Delivery Manager any risks compromising customer satisfaction

· Continuous training of team as per training needs assessment or new arising requirements

· Manage the performance of Delivery Assurance Lead and Ground Operations Agents

· Develop and maintain teamwork among all teams promoting the sharing of ideas and best practice

· Report non-compliance cases and initiate actions as per ‘Managing Capability and Discipline Concerns Policy’

· Exercise due diligence towards health and safety of self and others in the organisation

· Comply with the applicable HSE procedures, instructions, requirements, standards received from regulatory and statutory bodies

· Proactively report superior occurrences, events, violations and acts that may impact employee health, safety or environment

· Analyse current risks and identify potential risks in the area of responsibility

· Report the risk tailored to the relevant audience

· Build risk awareness amongst team by providing support and training

المهارات
MS Outlook, Word, Excel and PowerPoint (Version 2017)
Moderate level of commercial acumen
Moderate level of project management skills
High level of planning, follow up and analytical skills
Moderate verbal and written communication skills
High level of awareness of the local competitive landscape
Adaptability to different situations and requirements

تفاصيل الوظيفة
منطقة الوظيفة املج, المملكة العربية السعودية
قطاع الشركة التخلص من النفايات وإعادة تدويرها
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي إدارية
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 6
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/saudi-arabia/jobs/delivery-assurance-manager-4308489/