To monitor the building management system (BMS) for alarms. To carry out a remote fix to resolve an alarm, or where not possible, raise a work order (WO) for a contractor to investigate and fix the fault. Then follow up to ensure the WO is satisfactorily closed out and the issue resolved.
• Responsible for proactively identifying improvements to the system in order to reduce BMS-related plant and system failures, and to improve the efficiency of the client estates.
• Respond to client queries regarding issues at their sites.
• Maintain and update reporting dashboard for monthly client reporting.
Provide technical advice and input on BMS development opportunities.
• Management, operation and testing of BMS software and systems, including Trend and Sigma controllers.
• Be the first point of contact for alarm monitoring and BMS interrogation.
Follow up work orders to ensure satisfactory closure.
Maximize on all opportunities to learn from colleagues and day to day situations
• Assist in the implementation of updating day to day processes and applications
• Responsible for maintaining department and personal key performance indicators
• Maintain accurate records of all tasks undertaken
• Good time management skills with the ability to prioritise workloads
• A focus on customer satisfaction
• Prepare detailed reports, technical communications and dashboards on work carried out
• Support all BMS Operators to be fully competent in all aspects of their role including responding to alarms and carrying out remote fixes.
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