Cath Lab/OR Supervisor

Job Description and Requirements
MAIN JOB DUTIES AND RESPONSIBILITIES
Professional Standards and Leadership

Implement and maintain best Cath lab/OR practice ensuring exemplary clinical standards and excellent operational service delivery; develop and support business initiatives, policies and strategies which insure the delivery of high quality treatment and care within all facilities.
Encourage and initiate participation in audit and service evaluation by staff members.

Service Management
Responsible for efficient and effective operation of the services and department.
Responsible for operational excellence and efficiency programs.
Responsible for Servicing and maintenance of capital and non-capital equipment contracts.
Responsible for the Material Management Service, including material availability, inventory levels, the provision of the inventory management system and performance reporting.

Service Development Programs
Work with IHS Consultants in coordinating the launch of operational excellence and continuous improvement programs and service development initiatives with the Hospital.
Work with IHS Consultants to facilitate service growth within the local commissioning constraints, requirements and infrastructure.

Staff Management
Maintain and implement workforce plans including goals and objectives for IHS and client staff where applicable.
Coach and mentor IHS and client, to ensure staff performance and development is in place.
Ensure that training needs are identified, so training can be provided in all relevant areas.

Budget and system management
Monitor the work and use of resources of the facility, collect required information, prepare analyses and provide reporting to the client, IHS Service Delivery Lead and regional leadership about the activities, operational and financial performance delivered.
Ensure Corrective & Preventative Action planning is in place and part of the measurement and reporting Key Performance Indicators (KPI); ensure all contractual KPI’s are met.

Health, Safety and Risk
Ensure good health and safety practice applies throughout the department for staff and visitor training during allocated shifts, including radiation safety monitoring.
Responsible for monitoring, reporting and responding to, adverse incidents, patient complaints and Never Events and for following all relevant hospital protocols.

Process Improvements:
Execute local process improvement initiatives to manage expectations of all parties involved in operations. (Service Delivery Suppliers, back-office, hospital). Review all current processes, update, create and document, in-line with current Medtronic standard operating processes and submit as a template for future projects.

Material Management
Most of the following tasks are to be performed by the Material coordinator, but the Cath Lab/OR Supervisor is responsible Material Management and expected to be able to execute them as well:

• Analysis and Reporting: Proactive report generation and audit to fulfill contract obligations, identifying activity and performance levels and addressing performance improvement opportunities. Run all ad-hoc and standard reporting as required by Service Delivery Management, Medtronic Finance and Back-office. Create and manage activity logs, error logs, Digital Platform report where required manually generated reporting based on analyses of collected data from various sources. Provide monthly Operational performance reporting and Quarterly Install-base reporting. Follow up on performance issues and provide feedback information to back-office, IHS on-site staff, hospital and suppliers.

• Material Management System Subject Matter Expert: Become an expert user of the IHS Inventory Management system and the local point of contact for all related issues updates and enquires. Provide training to client users if/as required.

• Material Handling: Receive materials on-site according to specified goods receipt procedures using barcode scanning. Transfer goods to IHS depot on-site and ensure storage is done according to Good Storage Practices. Replenishment of Shelves and cabinets in the Cath Labs ensuring availability of stock in the right quantity at the right location. Collect and process/dispose packaging material of packaging material as required. Work with hospital logistics/warehousing team and suppliers’ logistics providers as required.

• Oversight of material consumption: Responsible for the daily accurate recording of material consumption, following agreed process of local delegation to staff when providing absence cover

• Procedure Audit: Using the Inventory Management System to perform regular procedure audits to ensure accurate traceability, accurate system and physical inventory records and complete consumption recording.

• Returns Management: Main point of contact and organize returns to all suppliers through agreed processes, liaise with back-office, suppliers and manage IHS and hospital expectations around this.

• Obsolescence & short Use By Date (UBD) Management: Monitor and implement initiatives to decrease the obsolescence risk to the hospital solution portfolio, Manage PAR Level (min/max inventory levels). Use performance indicators to track Slow-moving, Obsolete, Gains & Losses.

• Support product planning: Partner with back-office, Medtronic BU’s and Supplier Sales team to review stock levels regarding new product launches, initial ordering, master-data setup. Provide periodic material demand forecasts to suppliers based on historic and projected consumption.

• Define order requests: Define required order quantity and place requests at the back-office for ordering. Follow orders to receipt and back-order management together with back-office.

JOB QUALIFICATIONS

Educated to Degree Level
Fluent in English and Arabic.

JOB EXPERIENCE

• Previous management experience in a Cath Lab or OR environment (ideally in both)
A proven record of success in managing significant operational/strategic change whilst developing and maintaining the provision of a high-quality service.
Experience of budget control, audit process and quality preferred.
Experience of working in supply chain / Inventory related roles or data analyst roles.
Knowledge of Cardiology/cath lab materials, and ideally also of OR materials required for various specialties/procedure types (incl. Bariatrics).
Knowledge of the local supplier market, reimbursement system and regulatory requirements for the Medical Device sector is preferred.
Experience of working with private companies in the healthcare sector is a plus.
Experience in a large multinational company is a plus.
Experience in project management, lean and process improvement is a plus.

SKILLS/COMPETENCIES

• Good partnering and collaboration skills. Ability to interact with multinational employees on different hierarchy levels. Ability to manage, motivate, support, develop and lead a department.
Customer- and business-focus and understanding.
Project management, and leading to results through influence.
Good communication and presentation skills with the ability to liaise and negotiate effectively at all levels.

PHISYCAL REQUIREMENTS

• Work location is Hussein Al Ali hospital, Al Hasa, KSA.
Occasional travel might be required in support of other Cath Lab/OR managed services operations (providing coverage or for project support) across KSA as required. Travel will be max 25&.

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/ehsaa/121334-Cath-Lab-OR-Supervisor-at-Medtronic