Service Manager, Security Intelligence Lead

Job Description
Mandatory Key Skills:

-Advanced knowledge in performing complex security assessments for large, multinational corporations

-Past management and leadership experience

-Providing strong leadership and direction to Security Heads and Security Managers, including the Security Incident Response Team, Security Operation Centre, and architecture team.

-Experience with Computers and Networks, Experience with Customer Service, Management, Leadership, Staffing, Written and Verbal Communication, Interpersonal Communication, Problem Solving, Decision Making, Critical Thinking, Teamwork, Attention to Detail, Analytical

-Manage and maintain KPI, SLA, OLA, justifications review per case not following the agreement on any of the KPI, SLA or OLA,

-Review processes and ensure they support completing tickets within resolution time KPIs

Required certificates

-ISO27001 ISMS is preferred

-Cisco CCIE certified is preferred

-HPE service Manager

-HPE operations manager

-Microsoft SCOM

-ITIL expert

http://www.monstergulf.com/job-vacancy-service-manager-security-intelligence-lead-hewlett-packard-enterprise-eastern-province-10-20-years-21676565.html?sig=js-2—1&from;=𝔯=refine;loc=182;lmy=saudi,arabia;day=365;srt=pst;ref=http://jobsearch.monstergulf.com/search.html;show_omit=1;res_cnt=40&hlWords;=