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الوصف الوظيفي Executing company’s credit policy within their area of responsibility Liaising with sales, hire desk and service departments on all customers related issues Liaise and coordinate with other credit team members on their daily activities Collection of debts in an efficient manner in line with agreed timetables, systems and methods Ensuring that all documents required to receive payment are correct and complete Regular calls and follow-ups with customers to ensure the delivery of invoices, collection of payments and solving payment disputes Prompt communication of issues to relevant parties to be able to facilitate collection, control credit offered and improve future performance Reconciliations of customers’ accounts on regular basis Customers’ accounts balance confirmations on regular basis Communication of disputed invoices, credit notes required. Chasing to ensure a prompt resolution Weekly reporting to senior credit control manager of positions of all such accounts together with notification of any possible payment issues from the customer Weekly cash collections forecasts Assistance in producing month end debtors’ information Co-ordinate with the advocates for the legal cases and keeps an up to date record of the status of each pending case Bank deposits and withdrawals Other ad-hoc tasks assigned by senior credit control manager المهارات Successful track record within a credit control or similar environment 4 years previous experience within a credit control function or similar environment Strong knowledge and experience of legal credit control processes Previous experience of leading by example, ensuring that daily deadlines are met, queries answered and that the team’s workloads are balanced Computer literate and confident in working with Microsoft Excel Good written and spoken English DESIRABLE
Confident and good communication skills Ability to prioritise task, work under pressure and meet deadlines Confident in working autonomously/independently to meet ever-changing deadlines A willing and adaptable aptitude to provide support to the team when necessary, during busy periods or times of absence Results driven تفاصيل الوظيفة |
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