الوصف الوظيفي
MAIN PURPOSE OF JOB:
Reporting to the Service Manager, the Service Coordinator will be responsible for supporting customers and ensuring productivity through the coordination and administration of systems, processes, resources and personnel.
This will involve regularly liaising with the Field Service Engineers to ensure timely attendance for breakdowns and servicing of machines on hire. The Service Coordinator will also act as a point of contact for customers by answering their queries and providing regular updates to them on the progress of repairs.
KEY RESPONSIBILITIES:
Provide service administrative support to the business
Coordinate engineers in the regular maintenance of machines on site and in response to machine breakdowns in the field
Ensure that breakdowns are attended to promptly by service staff and flag issues to Service Manager
Ensure 3rd Party statutory fleet inspections are scheduled and completed on time
Create and maintain access tracker logs, central service files, thorough examination logs and breakdown records for each location
Prepare service, 3rd party, breakdown and other required reports as required by management
Liaise with customers and site personnel to coordinate site access passes
Provide administrative support to engineering staff, as required (to include letters of authorisation, training records, vehicle servicing etc)
Ensure accurate completion of all relevant paperwork including engineer’s report and service sheets
Maintain records covering workshop equipment and vehicle servicing
Ensure engineers breakdown reports are processed and charging issues are referred to Operations Director and Service Manager
Allocate work to field engineers via Smart phone
Ensure that jobs completed via Smart phone are updated correctly in L-Vis
المهارات
The chosen candidate will meet ALL the essential criteria below:
ESSENTIAL
Engineering related qualification
IT literate with detailed knowledge of Microsoft Packages such as Excel and Word
Ability to speak, read and write fluently in English
DESIRABLE
Industry experience within access platforms, plant hire, construction or Oil and Gas sectors
تفاصيل الوظيفة
منطقة الوظيفة الدمام, المملكة العربية السعودية
قطاع الشركة البناء والتشييد
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 4
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/service-coordinator-dammam-saudi-arabia-3927642/
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