Branch Manager
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الوصف الوظيفي
Operational Duties:
• Provide and maintain the highest level of customer service in a high-volume retail environment through your own personal actions and development of your staff
• Provide effective decision making regarding customer issues
• Plan and promote special events for the gym monthly
• Hold weekly department meetings within the projects
• Inspect facility daily for cleanliness using the gym daily walk through list. Responsible for ensuring that the facility is clean and operationally sound.
• Ensure the functionality of equipment and physical plant with maintenance department monthly using the GM equipment maintenance checklist
• Interface with retail vendors and service contractors
Sales Duties:
• Hire, train and develop sales staff
• Generates sales leads through Company–sponsored (walk-ins and TI’s) and employee sponsored (outreach and promotions)
• Oversees lead generation for sales team through Company–sponsored (walk-ins and TI’s) and employee sponsored (outreach and promotions)
• Motivate sales staff and monitor their production levels by using the established protocols and sales systems
• Hold daily production meeting with sales team
• Establish and maintain the company protocol for sales tours and price presentation
• Maintain and direct training and development of gym sales staff
• Establish and maintain an active referral system with the sales team
• Develop and retain corporate client relationships through the sales team monthly
• Audit sales team monthly
• Maintain an acceptable level of personal production
• Submit monthly game plan for training, promotions and department meetings to Area Manager
Management Duties:
• Manage, monitor, evaluate the performance of all department heads
• Monitor the hiring, training and scheduling of all gym level staff
• Communicate with gym-level employees through staff meetings held monthly
• Attend and participate in GM meetings with Area Manager twice per month
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team
• Properly manage and maintain operational budget
• Ensure that all staff is adhering to staff uniform policy including uniform and name tags at all times when on duty
• Responsible for managing disciplinary actions involving all gym level employees
• Responsible for monitoring all incident reports filed at gym involving members and staff
• Approves all schedules of each gym department
• Control payroll costs to fall within projected budget
• Manage results of gym shop reports monthly
• Prepare, audit and submit payroll to Corporate office
• Oversee maintenance of inventory levels of office and retail supplies
• Administers the Company’s policies and procedures
• Directly responsible for managing all sales systems to ensure that stats are 100% accurate and submitted on a timely basis
• Submit all new hire and termination information as required by HR department
• Successfully completed the GM Management Training courses
المهارات
• Must have positive attitude and be able to motivate staff in a positive manner
• Possess good leadership qualities
• Possess strong motivational, communication, team building and training skills
• Be self-motivated and strong organizational and management skills
• Ability and experience in effectively motivating and managing a staff of employees
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs
• Must be able to take direction and adhere to Company polices
• Must willing to learn and adhere to new systems as Company continues to grow
• Must have thorough understanding of facility operations as defined by company standards
• Comprehensive knowledge of all facility operational, sales, and management systems
• Proficient in the use of all software programs that are utilized at the facility
تفاصيل الوظيفة
منطقة الوظيفة أبها, المملكة العربية السعودية
قطاع الشركة الرياضة والاستجمام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 8 الحد الأقصى: 15
منطقة الإقامة أبها,المملكة العربية السعودية ; خميس مشيط,المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 25 الحد الأقصى: 45
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/branch-manager-3963323/
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