الوصف الوظيفي
Demonstrates the JLR Customer First Behaviors in all interactions with customers & colleagues
Builds rapport & qualifies the customer’s requirements
Agrees details of the work to be carried out
Liaises with Workshop Controller to obtain estimates and schedule work
Adheres to JLR procedures for repairs and services
Keeps records of warranty work in accordance with manufacturer and dealership requirements
Updates customer on progress and checks customer satisfaction on completion
Liaises between the customer and the workshop (e.g. to seek authority to complete additional work/
Works as a full member of the Dealership Team
المهارات
At least 3+ Years’ experience as Service Advisor with JLR
Expert in upselling and negotiation skills, mixed with excellent communication skills
Organized and customer focused
Certified automotive service advisor
Professional personal appearance
Strives for success, willingness to achieve
Flexible and prepared to learn
Organizing and planning skills, systematic at work
Organized and customer focused
Skilled in basic customer service and prioritizing tasks in order to
be able to direct
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 3
منطقة الإقامة قطر
الجنس ذكر
الجنسية الأردن; المغرب; تونس; لبنان
الشهادة بكالوريوس/ دبلوم عالي
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