Recruitment Opportunity with Management Solutions International (MSI)
Our client in Qatar is looking to hire IT Technical Support
المهارات
Requirements
Undergraduate degree in, Computer science or equivalent
IT support related professional certification CompTIA A+ or equivalent certification
ITIL foundation certification preferred
3-5 years IT support work experience
Experience on escalate the issue/problem to proper tier 2 and 3 support team
members When the restoration is beyond the scope.
Experience in developing a trends by monitoring and analysing incoming calls, problems
and support requests.
Experience in performing post-resolution follow ups to help requests
Reinforce SLAs to manage end-user expectations
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة قطر
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