الوصف الوظيفي
Key Responsibilities:
Provide service administrative support to the (country) business.
Co-ordinate engineers in the regular maintenance of machines on site and in response to machine breakdowns in the field.
Ensure that breakdowns are attended to promptly by service staff, flag issues to Service Manager
Ensure that servicing and technical bulletins are completed on time for all equipment.
Ensure 3rd Party statutory fleet inspections are scheduled and completed on time.
Create and maintain access tracker logs, central service files, thorough examination logs and breakdown records.
Prepare monthly and one-off reports, as required by management including daily/ weekly breakdown – service and 3rd party reports.
Provide administrative support to engineering staff, as required (to include letters of authorisation, training records, vehicle servicing, site gate passes etc)
Liaise with customers/site personnel to coordinate site access passes.
Ensure accurate completion of all relevant paperwork including engineer’s report and service sheets.
Maintain records covering workshop equipment and vehicle servicing.
Ensure engineers breakdown reports are processed and chargeable issues are referred to Operations Manager / Service Manager)
Ensure all service vehicles are maintained to the TechX standards and monthly spot checks taken.
Ensure that we communicate with the customer about the repairs and inform them promptly about any operator errors or damages to the machines.
In addition to the above the job holder shall carry out any other duties as are deemed necessary to carry out the role.
المهارات
Essential:
Ability to speak, read and write fluently in English
Customer Service Driven
Strong operational organisational skills. Should be able to multitask
IT literate with detailed knowledge of Excel and Word
Detail orientation with an analytical approach to work
Transferable Visa
Desirable:
Previous co-ordination experience in a service environment or construction/Oil and Gas sectors would be an advantage
Engineering related qualification
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة البناء والتشييد; الصيانة التقنية; الصناعات الثقيلة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف غير محدد
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 4
منطقة الإقامة قطر
الجنس ذكر
العمر الحد الأدنى: 25
https://www.bayt.com/ar/qatar/jobs/service-coordinator-qatar-4495621/
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