الوصف الوظيفي As a Barista, you will be responsible for preparing hot and cold beverages, ensuring that all items served meet the brand specifications. This is a customer facing role, therefore, high level of customer service and professionalism is required at all times. Key Accountabilities Include: - Greet all customers in a swift, friendly and personalized manner. - Answer customer questions regarding coffee/tea/beverage blends, preparation, and product freshness. - Receive, post orders on POS and process customer payment in cash or credit card, accurately counts and provides change to customers as required. - Follow food safety standard checklist by filling correct information to ensure process and procedure are followed. - Ensure product expiration are monitored on a daily basis, in order to prevent food safety deviation. - Ensure bar and work area is always arranged, clean and hygienic. - Place store orders as per par stock or depending on the business demands for a smooth operation. - Handle and report all customer complaints to manager on duty in order to respond immediately to the guest. - Receive and stock supplies or retail products by following First in First Out to ensure all product rotate properly. المهارات • High School Qualification. • Excellent Communication Skills (English). • Previous experience in a customer facing role is beneficial. • At least 1 year experience working as a barista/coffee industry. • Basic knowledge of coffee/tea items. • Previous experience using coffee making equipment. تفاصيل الوظيفة https://www.bayt.com/ar/qatar/jobs/barista-4495459/ |