الوصف الوظيفي
• Troubleshooting and resolving complaints reported by customers, provide superior customer service during installation and troubleshooting
• Attend medical device installations and make sure proper documentation is prepared and signed by the customer
• Attend routine preventive maintenance of medical device
• Work effectively within a diverse and dynamic team environment
• Time, territory and inventory management
• Maintain excellent relationship with customer and arrange periodic visits to ensure all medical devices are properly functioning and used
• Apply effective communication skills in order to build loyalty while proactively managing and resolving high-stress situations
• Proactively improve expertise through continuous learning (online or in-house training attending)
• Provide end user training and demo application if required
• Responsible to maintain all tools and scientific equipment in excellent condition, arranging for its periodic maintenance when required
المهارات
• Proven previous work experience as a Field Service Engineer in the Medical Device Industry
• Excellent technical background with understanding and hands on experience in medical device servicing
• Minimum experience of 7 years or more in a similar role
• Bachelor’s degree in Biomedical or Medical Technology is a must
• Excellent written and verbal communications skills in English
• Excellent presentation and creativity skills, practical experience of interfacing with customers is highly preferred
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة الأجهزة الطبية والصحية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 7
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 25
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