IT Service Desk Specialist

الوصف الوظيفي
Job Summary

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to queries, runs diagnostic programs, isolates problem, and determines and implements a solution.

Job Responsibilities

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Installation and configuration of computer hardware, software, systems, networks, printers, and scanners
Diagnose and repair faults, resolve network issues
Strong customer service and troubleshooting skills
Windows 10, MS Office 365, Advanced Printer/ Peripheral Device Troubleshooting
Hands-on experience on Active Directory, TCP/IP, DNS, and DHCP

المهارات
Qualified BA in Information Technology, Computer Science, or similar field
Certification in Microsoft or Cisco is preferred
Should have good English communication skills.
Minimum 3 years of relevant experience
Valid Transferable visa
Valid Driving License
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة قطر

https://www.bayt.com/ar/qatar/jobs/it-service-desk-specialist-4276430/