Consultant

الوصف الوظيفي
Requires Business Analyst with 8 years of experience and minimum of 3 years in relevant Utility Business/Operational Excellence roles and must have strong Project Management credentials

Perform functional analysis of the Client’s current business process and assessment & evaluation and efficiency.
• Responsible for development and formulation & recommendation of potential improvements.
• Assist in End-to-end management and execution of Continual Improvement Initiatives, from evaluation of improvement ideas to full process & management of system implementation.
• Identifies Benchmarking and gap analysis on the Client’s Continual Improvement (CI) Framework/Model.
• Develop initiatives related to implementation and assist in the improvement of Client’s Continual Improvement Framework/Model, in terms of CI Processes and System,
1. Fully engage with relevant Client’s departments to make necessary changes,
slight changes to the system configuration/flow to the Client’s requirements.
2. Coordinating troubleshooting of issues/defects that may surface during the use of
the systems through the Client’s IT department.
3. Reflect any process/system changes and enhancements in the associated departmental
ISO Documentation.
• Preparation and issue of routine and/or ad-hoc management/statistical reports and presentations.
• Engagement with Client’s Departments, in implementing actions related to Customer Satisfaction Survey results/recommendations.
• Assist the Planning and Quality department during the preparation and execution of major projects.
• Upkeep of Planning and Quality (PQ) Departmental/Sectional ISO Documentation, in line with any internal process changes/enhancements.
• Undertake priority improvement projects based on the Client’s advice.
• Review the as-is process(es) potentially impacted by proposed improvement ideas/initiatives.
• Gather detailed business requirements and undertake process reengineering/mapping to realize the target improvements on Process Integration, Process Data Quality, Process Performance Measurement, Process Automation, Process Streamlining, Process Governance.
• Liaise with Client’s IT Department for implementation of initiatives through the development of new and/or making changes to existing process automation in coordination with the relevant stakeholders, including end-user departments.
• Undertake Change Management activities in accordance with the Client’s-approved Change Management Plan, including but not limited to, awareness workshops, user training sessions, and supporting documents such as Training Manuals, User Guides, Project Newsletters etc.
• Knowledge of ISO 9001
• Verify and validate audit activities, to ensure objectives of the initiative are met and consistency
with the process and system architecture defined under IBD project.

المهارات
Competencies/Skills: -
• Must have proven record of Business Process & Systems Reengineering
• Hands-on experience in Information Gathering, Data Analysis
• Experience in People & Change Management, Project/Program Management
• Expertise in Advanced Communication and Reporting
• Proficiency in tools associated with the above.

• Experience and knowledge in ISO Management Systems

تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة خدمات المرافق; تخطيط المشاريع والبناء; الاستشارات الإدارية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي استشارات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 8

https://www.bayt.com/ar/qatar/jobs/consultant-4220656/