car rental agent

الوصف الوظيفي
· Completes rental transactions and agreements for customers following established guidelines and procedures.

· Obtains required authorizations, signatures, imprints, addendum, confirmation numbers, and perform Preferred / Fastbreak, VIP, or other special services as assigned.

· Completes qualification procedures prior to renting vehicles

· Sells programs and services to customers in an effort to maximize sales opportunities and meet sales goals set by management.

· Maximizes up-sells and walk-up sales based on vehicle availability, utilizing established sales techniques and dialogues. Programs and services include protection options, refueling program, special promotions, future reservations, upgrades, etc.

· Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.

· Provides customers with completed rental agreements, keys, directions to rental vehicles, maps, and any other assistance required.

· Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations.

· Audits closed contracts to ensure accurate charges for refueling, applicable taxes, etc.

· Adhere to Company Quality Assurance and Uniform Guidelines.

Solves problems raised by customers using sound judgement within applied empowerment guidelines and company policy

المهارات
· Excellent Communication skills

· Ability to work as part of a team and independently

· Judgement / problem solving

· Persuasiveness / sales ability

· The ability to maximize performance

· Tolerance for stress

· Conflict resolution and negotiation

· Ability to manage multiple tasks simultaneously

· Knowledge of computer systems

· Knowledge of Qatar traffic laws

· Qatar driving license is advantage

تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الخدمات المساندة
نوع التوظيف دوام كامل
الراتب الشهري $500 - $1,000
عدد الوظائف الشاغرة 5
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2

https://www.bayt.com/ar/qatar/jobs/car-rental-agent-4144751/