IT Services Manager

الوصف الوظيفي
Assist the admissions, records, and registration procedures of the school.
Monitor and maintain the school IT Infrastructure.
Monitor and maintain the school email system (Microsoft Office 365).
Install and configure computer hardware, operating systems and applications (Desktops, Laptops & Servers).
Monitoring and maintain data systems and networks.
Monitor and enable school telecommunication networks and systems (eg. Ooredoo)
Support school users through a series of actions, to help set up systems or resolve issues.
Troubleshoot system and network problems, diagnose, and solve hardware or software faults.
Replacing parts if required.
Provide daily support, including procedural documentation and relevant reports.
Support the rollout of new applications.
Set up new users’ accounts, profiles and resolve with password issues.
Prioritize and manage open cases effectively.
Test and evaluate new technologies to meet school requirements.
Provide recommendations to improve the organization’s IT systems.
Monitor the Internet and email usage of school users.
Install, configure & troubleshoot Promethean Boards and guide/teach the users through its features and usage.
Install/Configure “Microsoft Classroom” to meet the requirements suggested by school IT Committee.
Prepare all IT support for school activities like (Debates, Assembly Hall Presentations, Auditorium Presentations, Conferences… etc.) and support the activities with required IT tools.
Support and communicate with parents and students to guide them through RENWEB usage (User Creation, Resetting Passwords, Viewing Student Information …etc.).
Update the school SMS System and communicating with parents by sending announcements and notifications (Using the SMS System).
Check & patch required Microsoft updates on all school desktops and staff laptops.
Install required Microsoft Office applications and configuring their updates.
Manage “Shutting Down” procedures in case of emergencies (Like Electricity Shutdown).
Assist in installing required applications on school’s tablets based on education and teachers’ requirements.
Install and Deploy Symantec End Point Protection.
Other Duties:

Support scheduling & enter course requests.
Enter elective courses based on parents’ selections.
Provide curriculum department and teachers with customized reports from RENWEB.
Configure and support administrating of MAP Tests.
Configure and support administrating of STANFORD Tests.
Update all staff information in SEC HR System.
Perform other duties as assigned by the senior leadership of the school.
المهارات
Bachelor’s degree in Computer Science/Engineering (Master’s degree preferred).
Minimum of 5 years’ experience in IT services.
Minimum of 3 years’ experience in K-12 IT support.
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة قطر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 30 الحد الأقصى: 45

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/qatar/jobs/it-services-manager-4143551/