الوصف الوظيفي
Job Objective Ensure generation of customer bills in a timely manner and respond to all queries related to billing. Ensure tracking of payments and dues. Keep track of customer account information. Key Responsibilities and Accountabilities
Generate accurate and complete bills as per the set billing cycle.
Prepare detailed calculations for the charges sheet to developers (including parent company) for issuing of bills.
Collect information for newly signed agreements from Commercial Department and Customer Service to validate system data and to initiate billing & collection activity.
Assist in preparation of Statement of Accounts. Prepare bill copies and other information requested by customers.
Investigate billing or payments queries and prepare necessary documentation for adjustment approval.
Deal with customer disputes relating to bills and payments in a timely and professional manner.
Assist Billing Coordinator in applying rate changes in the system as directed by management.
Action evacuation requests, final bills, collection of total dues and deposit release for customers.
Update and maintain daily status reports related to billing and ensure all data is captured correctly.
Action customer disputes relating to payments of bills in a timely and professional manner.
Action customer queries related to billing and conduct invoice adjustments in conjunction with the billing representative after obtaining approval.
Assist in Consolidation of Bank Statements
Conduct daily payment collection and application activities for Qatar Cool Customers.
Assist Billing Coordinator and Accounting in developer’s reconciliation as required.
Ensure compliance with all policies and procedures of department.
Ensure effective communication of corporate information to employees within the department including relevant policies and procedures.
Coach and mentor direct subordinates to develop their skills and ensure continuous people development.
المهارات
Qualifications, Experience & Skills Qualifications:
Degree in Finance, Accounting or related field will be an added advantage
Professional certification from relevant institutions will be an added advantage
Experience:
Minimum 5 years of relevant experience
Job-Specific Skills:
Proven track record of collections within similar industry
Solid communication skills
Experience in customer services
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة خدمات المرافق
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المحاسبة والتدقيق
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 15
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/qatar/jobs/billing-officer-4134476/
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