Customer Service Representative / Cashier (F&B;)

الوصف الوظيفي
Over all Job Purpose The F&B;Service Attendant/Cashier is responsible effective selling and providing efficient and fast restaurant/fast food services. Selling and Cashiering
Promoting and selling F&B;products and offerings.
Greeting guests and answering their questions about meal offerings or specific dietary requests.
Providing knowledgeable, friendly, professional and efficient F&B;Service and to all guests ensuring maximum guest satisfaction in a manner consistent with FEC standards.
Performing cashiering tasks.
Identifying and take all opportunities to enhance the quality of service (upselling, guest recognition, Park knowledge, etc.)
Anticipating customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
Ensuring that everything is show-ready for guests and employees by stocking outdoor food carts, checking in food product and jumping in to assist fellow staff when needed.
Practicing high standards of personal presentation in accordance with FEC grooming & presentation standards.
المهارات
Capability Description
Demonstrates a happy personality and built-in smile.
Continually pushes for new thinking and drawing on insights to develop a new approach
Attentive and responsive to the needs of guests
Sets high goals and works doggedly to achieve them.
Copes well and helps others deal with the ongoing demands of change; sees and shows others the benefits of change.
Actively seeks to build team spirit and help the team reach decisions with other members.
Demonstrates a high level of care and thoroughness; ensures completeness and accuracy in the workplace.
Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
Education:
High school graduate. Diploma/ Certification in Food Safety/Handling.
Technical Skills:
Knowledge in food handling, cashiering and guest services.
Industry Experience:
At least 2 years work experience in food handling, cashiering and guest services preferably in retail/leisure/travel/tourism/ hotel/hospitality industry.
Personal Qualities:
Ability to manage and prioritize multiple tasks in a fast-paced environment, effectively manage time and meet deadlines with limited supervision.
Ability to work with others in a team environment.
Technology Skills:
Technical ability and knowledge of POS, computer and kitchen equipment.
Language Skills:
English language proficiency.
Bilingual (English & Arabic) is an advantage.
Communication Skills:
Good interpersonal, verbal and written communications skills.
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة المرافق الترفيهية; المطاعم وخدمات الطعام; الضيافة والسكن
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة قطر
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/qatar/jobs/customer-service-representative-cashier-f-b-4093215/