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الوصف الوظيفي - Handling finances - agreeing and managing budgets - ensuring compliance with licensing, hygiene and health and safety guidelines - Managing inventory - overseeing stock levels and ordering supplies - Liaising with suppliers - handling customer enquiries and complaints - greeting and advising customers - problem solving - preparing and presenting staffing/sales reports - keeping statistical and financial records - handling administration and paperwork - liaising with customers, employees, suppliers, licensing authorities and sales representatives - making improvements to the running of the business and developing the cafe - Operating a till - Regular cleaning of the cafe and toilets - Restocking shelves - Customer services as well as dealing queries and complaints - Ensuring the ambience amongst staff and customers is a positive one - Team player - leader and has a positive attitude - Enjoys early shifts (6am) - Punctual - Fast learner - Organized - Flexible - Communication skills - Task focused - Enjoys routine - Positive attitude - Has previous experience in the hospitality industry - A keen interest in coffee (Bonus) - Willingness to learn and develop their skills further and try new things |
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