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الوصف الوظيفي Achievement of budgeted food sales, beverage sales and labour costs. Achieve maximum profitability and over-all success by controlling costs and quality of service. Participation and input towards F & B Marketing activities. Control of Banquet china, cutlery, glassware, linen and equipment. Completion of function delivery sheets in an accurate and timely fashion. Help in preparation of forecast and actual budget function sheets. Completion of forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input. Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service. To supervise and co-ordinate daily operation of meeting/banquet set-ups and service. Completion of Banquet Bar Requisitions. Maintaining the Hotel Bar control policies and completion of necessary forms. Following of proper purchasing and requisitioning procedures. Maintain records for inventory, labour cost, food cost etc. Follow-up each function by completing a Function Critique and submit to the Sales & Food and Beverage Manager. Attendance and participation of weekly F & B meeting and Department Head meeting. To assist in menu planning and pricing. Development and maintenance of all department control procedures. Development and maintenance of department manual. Supervision of weekly payroll input. Provides function employee list and hours for gratuities distribution. Provides labour costing information for Function Statements. Supervision of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service Supervision of Banquet Beverage station Requisitions Responsible for Hotel Beverage control policies and completion of necessary forms. Following of proper purchasing and requisitioning procedures. Maintain records for inventory, labour cost, food cost etc. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Ensuring that services meet customer specifications. Quality of meeting room set-up. Liaise on an on-going basis with the Food and Beverage Manager to ensure all client needs and requirements will be met. Work with the Chef and Head Server to ensure all arrangements and details are dealt with. Greet the customer upon arrival. Provide quick service for last minute changes. Check Food & Beverage or coffee Break schedule if applicable. Dealing with customer complaints. Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met. Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas, etc. Participation towards overall Hotel Maintenance and cleanliness. المهارات High school or B.A of Hotel and Tourism 6-9 years experience 3 years in supervisory role Previous hotel-related experience Working with People Following Instructions and Procedures Achieving Personal Work Goals and Objectives Customer Focus Acting with Integrity Leadership and supervising Writing and Reporting تفاصيل الوظيفة |
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