Understanding and providing assistance in satisfying customer needs & queries about products, prices and services
Advising customers on product ranges best suited to their needs
Achieving the sales target and focus on increasing sales by using advanced sales techniques
Focusing on Up selling/ Cross selling
Maintaining customer relationships in order to build long term brand loyalty
Handling new launches, promotion of products and visual merchandising
Ensuring stock replenishment at all times
Maintaining general cleanliness, hygiene standards and visual displays
Implementing CRM at the store level and providing relevant feedback
Coordinating with Customer Care Centre for after sales service
Generating Daily Sales Report
Following all company procedures in ordering, cash handling and other common
practices
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