Vehicles Workshop Service Manager

الوصف الوظيفي
As the Service Manager, you are a direct connection between the customers, service team and suppliers and will be responsible for delivering excellent service to customers.

This is a large operation that provides major and minor servicing for all vehicles including trucks and trailers, light commercial vehicles, vans, cars and SUVs. In this role you will manage the operation of the vehicle workshop ensuring vehicle compliance, safety and budgetary control.

The successful applicant will have a passion for customer service, effective time management and communication skills. You will be a strong leader who can motivate a team while creating a positive working environment for the business.

Responsibilities:

Manage all facets of the day-to-day operations of the service department in an efficient and safe manner.
Have the ability and experience to expand and set up new workshops.
Maintain Company policies & procedures and ensure that quality standards & KPIs are achieved.
Ensure vehicles tasks are completed correctly and within specified time.
Look for ways to minimize operational costs without compromising standards of service.
Oversee and mentor staff members while keeping workshop in clean and tidy state.
Ensure all workshop operations are completed to professional standards.

المهارات
Mechanical aptitude with comprehensive knowledge of vehicle service operations.
A proven background in commercial vehicle maintenance experience
Ability to build relationships with staff to train, mentor and motivate.
Good communication skills, both written and verbal with reporting and analytical skills.
Time management and efficiency are required in the workshop.
An understanding of operational and safety requirements within the workshop
Proven planning and organizing skills
Able to work on own initiative and to strict deadlines
Ability to organize own workload and that of the team
Excellent customer service skills
Flexible approach to working hours
Communication skills – able to build good relationships internally & externally
Computer literacy (excel, word, outlook)
Ability to multi-task

تفاصيل الوظيفة
منطقة الوظيفة قطر
قطاع الشركة صيانة السيارات وقطع الغيار وخدمات الدعم
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة قطر
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/qatar/jobs/vehicles-workshop-service-manager-4274528/