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الوصف الوظيفي · Document information on unusual incidents, establish, create, update and maintain manual and automated controls to access to confidential information. · Ensure all guards in his sectors report for duty well on time and take immediate action in case any delay in attending or absence. · Carry out regular inspections of the area required and taking corrective action as per situation. · Responsible to maintain all relevant records within the security department on security guards in order to ensure continuous coverage. · Ensure all the guards working under him are eligible and licensed. · Conduct upgrading of security Staff and training as necessary using coaching, monitoring skills and techniques. · Ensure all the guards are familiar with evacuation plan and usage of firefighting equipment in case of emergency. · Responsible to maintain excellent working relations with colleagues, subordinates and all other departments and employees working in his duty area. · Ensure rules and procedures of the client / management are observed by tenants, contractors, and all concerned. · Coordinate, manage, and review the services are provided as per the client needs, and to ensure that all the contractual obligations are met. · Liaise with the company management in setting out the objectives and the targets of the company. · Manage all the operations within the company and all the CCs, PMs and operations room members are reporting to his office. · Direct supervision to all the staff working within the organization. · Attend the meetings with the customers to fulfill the contract’s requirements and to ensure that the company complies with its obligations. · Attend meetings with other managers to determine operational needs. · Chair the weekly operations department meeting and provide the instructions and information to all the operations team members. المهارات · Good communication skills, both oral and written and Good oral and written communication skills (English /or Arabic) · Must have a good working knowledge of management practices and principles. · The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response. · Must demonstrate strong analytical, reasoning and problem solving skills. · Must be able to solved practical problems quickly and efficiently when the need arises. · Must be able to handle paperwork and fill out reports for management · Must effectively respond to questions and concerns raised by top management, customers and security staff as well as. · He must be able to communicate well and be suspicious with all activities happening inside the establishment at all times · Strong leadership demeanor and skills · High integrity and honest MINIMUM EDUCATION & EXPERIENCE: · High school diploma/ Bachelor degree and 7 plus years experience as a security officer/ police/ military. · Supervisor or managerial experience · Required some personnel management and planning experience. · Age between 30 - 55 تفاصيل الوظيفة https://www.bayt.com/ar/qatar/jobs/head-of-operations-4376004/ |
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