VAS Core L2 Engineer

الوصف الوظيفي
The IN or VAS L2 Engineer will be part of the Charging & VAS Operations team, managing VFQA Online Charging Systems, SMSC and Voicemail platforms and related operations, maintaining a 24/7 superior network KPIs with high availability of 99.99%, achieving quality leadership in a very competitive market. Being a multi-vendor environment, he/she has to perform vendor management for incident management and SLA negotiations as per the Vodafone policies.

With us you will be responsible for the implementation, maintenance, and 2nd level operational support of the Charging and VAS network platforms.

Analyze daily and weekly health checks reports for IN/VAS domain and proactively responding to degraded KPIs and alarms within the acceptable SLA limits
Responsible for maintaining E2E measurement data and network KPIs within agreed OLAs & SLAs, ensuring network reliability and availability with minimal MTTR through promoting strong incident and proactive problem management practices
Provide on-site level 2 operations and maintenance support when needed, Incident and Problem management, applying proper corrective actions to restore the service
Provide Root Cause Analysis (RCA) through Major Incident Reviews (MIR) with the Vendors and update KEDB documentations
Participate in carrying out Weekly Business Reviews (WBR) and Major Incident Reviews (MIR)
Deploy & Integrate new nodes, execute & oversee acceptance process (Nokia/ALU Surepay, ESM, Diameter Routers, Products and Bundles, Voicemail, PCRF and Openmind SMSC) providing support to Networks, Customer Experience and Marketing teams in a face-paced environment
Execute and validate SW and HW bug fixes, release upgrades and expansions.
Responsible for Network Audit, Operational performance, Capacity, Trend, Risk and Gap analysis
Support repair and return activities, spare part management
Participate in an on-call Rota and flexible working hours (Night shifts as required)
المهارات
Apply if you have..

Degree in Telecom/Networking/Engineering or in any relevant domain
Minimum 5 years of experience in implementing IN orVAS Core networks with telecom networks
Expert knowledge of IN orVAS call flows and scenarios as per 3GPP, IEEE and ETSI standards, outstanding troubleshooting skills using internal/external tracing tools, Wireshark, etc.
Expert knowledge of IN or VAS protocols such as (MAP, SCCP, ISUP, Camel, SS7/M3UA/MTP3/Sigtran, Diameter, SOAP, SMPP, etc.)
IP knowledge is advantage (CCNA certification)
Knowledge on Telco cloud networking, Network Functions Virtualization (NFV) and software defined networking (SDN) will be an advantage
Preferably ITIL foundation certified with good understanding of ITIL Service Operation like Incident Management, Problem management
تفاصيل الوظيفة
منطقة الوظيفة قطر
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي --
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 8
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/qatar/jobs/vas-core-l2-engineer-4135961/