General Claims Manager

الوصف الوظيفي
• To supervise and manage General Claims Department in a way that complies with the contractual promise to the insured, and achieves the insurer’s profit goal.
• To uphold the company’s ethics, operating policies and conform with the department work instructions.
• Improves business relationships with clients, agents, brokers, and reinsurer’s witnesses.
• Coordinates with local and international loss adjusters.
• Analyses claims and gives feedback to other departments.
• Adjusts reserves and provides reserve recommendations to ensure reserving activities consistent with corporate policies.
• Develops plans for improving the department’s quality services (determining customer expectations, improving services based on customer expectations, developing claim practices to meet customer expectations).
• Develops guidelines for claim handling.
• Measures claim department’s performance (quality and profitability measures)
• Consistently supervises to ensure that claims are investigated, evaluated and resolved promptly and accurately.
• Coaches and trains claims department staff and encourage them for continuing education.
• Forecasts budget for the department.
• Investigates, evaluates and settles claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
• Assists the DCEO (Operations) in recruitment, selection, deployment, training and development of staff in coordination with the concerned department heads.
• Assists the DCEO (Operations) in any other capacity as and when required.
المهارات
• 15 years of experience with minimum 3 years as a Claims Manager.
• Experienced in Property, Casualty and Engineering claims.
• ACII, CBCU or at least AIC Certified.
• Bilingual.
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة التأمين
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي التمويل والإستثمار
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 12 الحد الأقصى: 15
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/kuwait/jobs/general-claims-manager-4134502/