الوصف الوظيفي
Identify and assess customers’ needs to achieve satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Create a concise report on client interaction to facilitate a swift decision-making process.
Interact with the senior management to understand updated organizational policies and new products.
Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
Previous association with a company in the role of a customer service executive or representative.
Conversant with the utility of CRM software and other digital solutions that enhance the company’s services.
Adept in addressing client questions through effective telephonic conversation.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.
تفاصيل الوظيفة
منطقة الوظيفة مبارك الكبير, الكويت
قطاع الشركة المحاسبة; الاستعانة بالمصادر الخارجية لخدمة العملاء; التصوير الفوتغرافي
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 5
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 5
الجنسية الدول العربية
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