الوصف الوظيفي
Job Purpose
The team leader will be responsible to improve Customer Service Index by promptly attending customers, timely delivery and comply with FIRFT (fix it right first time), resulting in increased revenue.
Key Accountabilities
Control and monitor the jobs based on the technician ability to achieve highest productivity and customer satisfaction and lowest comeback jobs. Ensure each job is completed within the promised delivery time.
Open job card and process job card.
Evaluate and monitor performance of the technicians against set standards, identify and ask for necessary training or coaching support. , keep them motivated and to improve efficiency and productivity.
Diagnose technical problems with and without diagnostic tools.
Quality checks and road testing of vehicles.
Clear basics and concepts of automotive service technique
Ensure that company’s health safety policies are followed, all tools equipments are kept in good order, and house keeping standard are maintained so as to preserve a good safe and healthy working environment
Salary Range: 400-450KWD
المهارات
Skills, Knowledge and Experience required:
Diploma in Automobile Engineering
3-5 years of working experience in dealership.
Good command of both English and Arabic.
Good working knowledge of MS Office applications
Computer Literate
Team player can work under pressure
Residence location: Kuwait
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة الصناعات الثقيلة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 4
منطقة الإقامة الكويت
https://www.bayt.com/ar/kuwait/jobs/workshop-team-leader-4678414/
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