Operations Supervisor

الوصف الوظيفي
Operations Supervisor - Inbound

Ensure SLA of Boutiqaat’s Overall Inbound is maintained with coordination with other departments.
Ensure closure of GRNs accurately and within SLA.
Ensure active communication of Capacity and Plan with stakeholders.
Review ASN prepared, validate Expiry Date of Items and damaged items at reception.
Prepare QC Excel Reports for QC, assist the QC team about rejection or receive it and assist the suppliers, on any issue (Receiving, PR, Invoice, Rejection, Appointment etc.)
Prepare the QC report and submission
Review the Return to Vendor Procedures
Coordinate with purchaser with concerned purchase team regarding document to process upcoming shipment at the warehouse and highlight Shipment discrepancy.
Amend Purchase Order(s) if required.
Document Shipments and maintain proper archiving and prepare QC Reports
Follow the Instructions regarding the excess reception, rejected items, wrong items. (SOP Dependent)
Inform the shipping department the arrival time of shipments. And confirm the delivery documents and coordinate the outgoing shipments.
Insure to receive the Purchase Return, follow up on Purchase Return discrepancy and follow up on any Put-Away issue.
Follow up on GRN Discrepancies and monitor the stock on Hand in the Inbound Zone.
Verifying the items with Physical Items (During Receiving)
Perform Stock Transfer documentation and procedures.
Manage Put away à Move items from Inbound Locations and place them on shelf to become active inventory.
Ensure FIFO is maintained in floor organization and manage Batch Creation
Manage Picking Assignments, set a criterion for pickers to ensure fast, accurate picking
In case of inventory is short with items à Dedicate team member to react to find the items for the customer order, Fix the existing stock for the upcoming orders.
Stock Movement à Prepare stock movement reports and monitor the movement.
Manage Transfer Orders Between Boutiqaats’ warehouses and stock locations
Approve Transfer Orders Reversal
Manage Purchase Returns with Vendors
Manage Expiry Checks and Validation
Manage Stock Locations and Prepare Capacity Reports.
Manage Free Bins, physically and systematically.
Manage Stock with FEFO (First Expiry First Out) and FIFO (First in First Out) wherever relevant.
Validate and approve the transfer of stock from Selling Stock to Damage Stock.
Review the disposal of Damage stock
Set criteria for aging stock.
Set criteria for fast moving items.
Ensure right stock is picked (Lot Mechanism)
Ensure placing the stock in a right placement
Ensure segregation of Damaged items (Open Box, Box Damage Only, Full Damage of Product and actively communicate with superiors and other departments
Set, review, and manage the returns QC criteria for the returns processing center (RPC).
Set, review, and manage the returns put away guidelines that aligns with the inventory storage policies.
Manage the returned shipments’ handover with the logistics team (both local and international).
Communicate with the logistics team (local) for the damaged, mismatched, PNR, and the wrong shipments received.
Communicate with the logistics team (International) for the damaged, mismatched, and the wrong shipments received.
Review the return tickets created by Contact Center team and review the transfer process from QCFAIL bin to the sales return damage location.
Manage the sales return damage location.
Prepare the required documents and details for Finance during SRDMG location’s audit.
Handle the communication with the Contact Center team for the CIR orders pending for refund.
Review, approve, and submits all the transfers documents to the inventory manager.
المهارات
Excellent Knowledge in Microsoft Office

Strong organizational skills: Operations Supervisors must be highly organized and able to manage multiple tasks at once.
Excellent communication skills: They should be able to communicate effectively with team members, other departments, and management.
Leadership: They should possess strong leadership skills and be able to motivate and lead teams to achieve results.
Analytical thinking: Operations Supervisors must have strong analytical skills to analyze data and make sound decisions.
Attention to detail: They should have an eye for detail to ensure that processes are followed and quality standards are met.

تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة العطور ومستحضرات التجميل
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة الكويت
الجنس ذكر
الشهادة ماجستير

https://www.bayt.com/ar/kuwait/jobs/operations-supervisor-4673500/